CL&P: 'Vast Majority' of Customers Will Be Restored by Monday or Tuesday

Utility still had 250,000 customers without power on Thursday morning.

CL&P's projection for restoring the "vast majority" of its customers was "Monday or Tuesday," according to William Quinlan, a senior vice president for the utility.

"This is an estimate, it is not a guarantee," Quinlan said, adding that pockets of customers in particularly difficult areas would probably go beyond that date.

Quinlan said about 2 percent of customers would likely fall into that category.

The number of lineman being brought in from outside the company was expected to go from 1,080 on Wednesday to about 2,000 in the next several days, Quinlan said.             

Of the thousands of trouble spots still left to repair, Quinlan said some of them involve trees on power lines but other — at least 1,000 — involve placing new poles.

"Our singular focus is on the 250,000 customers who remain without power," he said.

Rosemary Rubsam-Media November 01, 2012 at 02:34 PM
Big improvement for us. Last year we were out for 7 days. This time, only 26 hours.
ckb November 01, 2012 at 02:34 PM
It's an improvement only for the businesses.. Rt 1 is all lit up in Branford, I hear Clinton Crossings is on as well, yet the customers..well we all sit in the dark and cold. No it's not an improvement-their communication is still really, really poor.
Joe Bucci November 01, 2012 at 03:06 PM
According to my clients in this field, the priorities are as folows: NYC, FFLD County, NH County and CT Shoreline based on level of devastation. To all of you who have commented on the FACT that CLP and the State of CT have not learned from lat year - you are correct! What you may not know is that internally, within CLP & UI, they have technology and committees tracking weather patterns and probabilities long before it becomes public news. The FACT that they could have statistically predicted such another occurrence and not have ramped up preventive measures is a PRIME example of how our state operates. Too all of you, I wish you a Good Luck!
Laura G. November 01, 2012 at 03:16 PM
Seems CL&P can't hold a candle to Con Ed - see this article http://gothamist.com/2012/11/01/con_ed_hopes_power_will_be_back_to.php
Maryann Grzywna November 01, 2012 at 03:19 PM
Does anyone know if there's power at the condos in Windermere, off Cottage Road, Madison?
Bob k November 01, 2012 at 03:34 PM
Where is info on locations that are being worked on? Where are updates from Clinton selectmen on status and location of power workers
Garry Leonard November 01, 2012 at 03:35 PM
We were out 9 days in Irene. It is yet to be seen if this will be any better. The damage is not nearly as severe as in Irene and yet it will be a week without power based on his "estimates" No trucks have been seen anywhere on Neck Road despite lines laying on the ground at the Post Road end.
Garry Leonard November 01, 2012 at 03:41 PM
Why can they not communicate to the user where crews are working, the rate problems are being fixed and the plan for restoration for each town is beyond me. More communication would go a long way to making people feel things are being dealt with in an orderly manner when we see no trucks anywhere near our neighborhoods.
TT November 01, 2012 at 04:02 PM
Clinton just went from 60% back up to 81%! This is crazy. Is there anyone in Clinton now who can tell us what is happening on the ground?
Kirsten Kane November 01, 2012 at 04:29 PM
Definitely not an improvement so far. It might take a while to get power, I understand that. But the level and extent of communication is insufficient. Twice CL&P's website said we'd be up by now. We are not. Now their website just says it can't provide an estimate. And they think saying by Monday or Tuesday for a significant number of customers is acceptable? Not when the temperature inside my house is dropping and I'm trying to keep my family warm and safe. I would have temporarily relocated by now if I had this info earlier. And to top it off, I could throw a rock and hit houses that were up last night but was told by CL&P this morning that since only 110 houses are out in my "block" they moved on to other areas rather than coming just up the street... oh, and expect at least a few more days bc we're not high priority.
Kathy Bodle November 01, 2012 at 04:40 PM
KathyB No
Fay Abrahamsson (Editor) November 01, 2012 at 05:03 PM
Bob k - there have been one or two updates a day from Clinton First Selectman Willie Fritz - here's the latest: http://patch.com/A-zkbD. Hopefully before the storm you signed up to get alerts from ct.gov/ctalert.
Michele Hackley November 01, 2012 at 05:10 PM
I saw them all over Branford yesterday and 4 people I know that work for our group were turned on at home.....be patient.
Nally Sahin November 01, 2012 at 06:26 PM
How is it that I got power at 10:45am and lost it again at 2pm? CL&P better start giving some deep discounts for poor service!
SKG November 01, 2012 at 06:35 PM
What a stunod I must be! I was thinking that in less than 24 hours of losing power, I had places I could go for power, a grill for making food and coffee, and when I was out and about on Wednesday, I saw crews everywhere working. I am thankful I was given a half full glass in life. Make it a great day all! There are so many worse off.
Pete November 01, 2012 at 06:44 PM
Fay, I signed up for alerts and have not received a single one.
Pem McNerney (Editor) November 01, 2012 at 06:47 PM
Stunod? Maybe not. 80 people lost their lives in this storm and that's just in the US. How very sad for those people, their families and those communities. I'd say you're on to something with that glass half full thing. Glad it survived the storm.
Art Kuever November 01, 2012 at 07:15 PM
we were lucky last year, but this year it will be out for awhile because our loop only has 50 or so houses on it. It is a 5 second fix, it is tripped at the end of Fox Hill on pole #1164. All that needs to be done is it pushed back in and we will be back on but I would expect us to be low priority.
DRM November 01, 2012 at 07:48 PM
DRM November 01, 2012 at 07:50 PM
Just wondering if Cow Hill Rd or Walnut Rd are up and running yet?
Bob Torcello November 01, 2012 at 10:42 PM
We got this info from CL&P .... txt msg. to: 246 12 in the body type this and your zip code i.e. outage 06413 1604 it will give current customers at that zip that are out. It's a little encouraging seeing the number go down. It will also show the shelter location/locations.
rich wilson November 02, 2012 at 12:29 AM
Anita,hope you and the rest of the family are OK. love your brother Rich from california.
Stephen King November 02, 2012 at 03:04 AM
I wonder if Clinton is considered part of that "vast majority." My gut tells me no.
Peter Banca November 02, 2012 at 12:15 PM
The CL&P response to Sandy is no better than to Irene for the Stony Creek section of Branford. As of this moment no crews have arrived in our area.
Susan Falato November 02, 2012 at 02:17 PM
Just wondering why Kensington Acres is powerless today and downtown is lit up considering we are 90% elderly residents? Interesting!
TT November 02, 2012 at 03:10 PM
Can someone ask Mr. Fritz to update the town on restoration since CT L&P will not tell us anything other than Mon or Tuesday? There certainly has not been an improved response in my neighborhood of Clinton.
Ellen F November 02, 2012 at 03:44 PM
last year we were out for 17 hrs. This year, 4 days so far. Very odd for a community where all our utilities are underground! Trees, poles, not an issue. But somewhere down the line, the utilities are above ground and could be fixed, providing power to a lot of households all at once. It would look good for CL&P's numbers too.
Daniella Ruiz November 02, 2012 at 04:03 PM
sadly the true scope of the damage is lost on most people. each one of us is like the needle in a haystack. its time to reassess our own personal dependence on electricity and just how casually we take it for granted. winter is actually on the way, believe it or not. we've had some pretty mild weather the last few years, it can't last, statistics rule the world, and we are due for some bad stretches.
jepp930 November 02, 2012 at 04:18 PM
I am counting our blessings. We have a home. No fires no trees down. Generator is great. we have food to eat .My 91 yr old mom is calling us the pilgrim ladies. It is what it is and complaining about it isn't going to make it better only worse.
Fran M. November 03, 2012 at 07:30 PM
Long Hill Rd sections of Clinton received power at 11:25am on Saturday. That makes nearly 5 days without (which, for us, is practically identical to our experience with Irene). Having gas and water certainly made things easier, but no heat for 5 days is tough. Knowing others were worse off helped us keep things in perspective, but it was frustrating after day 3, espectially when it looked like most roads were clear, and main roads (Rt 1, Rt 81, Rt 145) all had power again.


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